DUBAI // Serving residents with special needs is a key consideration for police officers, the deputy chief of Dubai Police said yesterday.
"We have adopted social and humanitarian aspects as part of our strategy, plans and initiatives," Maj Gen Khamis Mattar Al Muzeina said.
Among the improvements made, he said, were stations equipped to allow disabled residents to access "drive-through" police service. "All they have to do is press a button that summons an employee from the station, who then shows them the easiest way to get their transaction done," Maj Gen Al Muzeina said.
The Bur Dubai police station also offers blind or visually-impaired people various administrative forms in Braille. "This is being done for the first time in the Middle East," the major said.
At the same police station, another outreach service involves officers being sent to the homes of elderly or special needs people who need to file reports.
As a result of collaboration with the Ministry of Social Affairs, the contact details and addresses of as many as 8,000 people with special needs are logged in a Dubai Police database, he said.
This information is intended to help first responders reach them as quickly as possible in case of an emergency.
