Abu Dhabi, UAEFriday 18 October 2019

Turbulence injures dozens on Air Canada flight to Australia

Passengers report people hitting the cabin roof when the Boeing 777 hit unexpected turbulence

Intense turbulence struck an Air Canada flight to Australia on Thursday and sent unbuckled passengers flying into the ceiling, leaving about 35 people injured and forcing the plane to land in Hawaii.

Flight AC33, carrying 269 passengers and 15 crew, was flying from Vancouver to Sydney, Australia, when the Boeing 777 encountered "un-forecasted and sudden turbulence"m about two hours past Hawaii when the plane diverted to Honolulu, Air Canada said.

"The plane just dropped," passenger Stephanie Beam told The Associated Press. "When we hit turbulence, I woke up and looked over to make sure my kids were buckled. The next thing I knew there's just literally bodies on the ceiling of the plane."

A woman behind her hit the ceiling so hard that she broke the casing of an oxygen mask, said Ms Beam, of Colorado Springs, Colorado.

Emergency responders met the plane at the gate. Honolulu Emergency Services Department spokeswoman Shayne Enright said injuries included cuts, bumps, bruises, neck pain and back pain. More than two dozen people were taken to hospitals, she said.

"I watched a whole bunch of people hit the ceiling of the plane," said another passenger Alex MacDonald. "A couple of the air hostesses were bringing food out at the time, and they hit the roof as well."

Passenger Luke Wheeldon told Honolulu news station KTIV about half the passengers were not wearing seatbelts.

"There was no warning and then half of them, their head hit the roof all at once," he said. "And I went, 'Oh, this is a bad day."'

Babies and children were crying as crew members went through the cabin assessing injuries. About 15 minutes later, there was an announcement asking for passengers who are medical professionals to help, Ms Beam said.

The turbulence happened at 36,000 feet about 966 kilometres south-west of Honolulu, a US Federal Aviation Administration spokesman said.

The Boeing 777-200 was carrying 269 passengers and 15 crew members, according to Air Canada spokesman Peter Fitzpatrick.

Air Canada was arranging hotel accommodations and meals in Honolulu and options for resuming the flight.

"If we're going to be stuck somewhere, I can think of worse places," said Ms Beam, traveling with her 10- and 11-year-old children.

In a case of severe turbulence last month, an attendant on a flight from Kosovo to France was captured on video hitting the ceiling.

In March, 29 people were injured after a Turkish Airlines flight encountered severe turbulence on its approach to New York's John F Kennedy International Airport.

Updated: July 12, 2019 11:54 AM