All cars imported to UAE from 2021 to be fitted with automatic alert system

Ecall is already used in Europe in a bid to reduce road deaths by speeding up accident report and response times

epa02666462 A handout picture released by Emirates News Agency(WAM) shows two UAE policemen at the scene of a road traffic accident involving 127 vehicles on the main road between Abu Dhabi with Dubai, United Arab Emirates on 02 April 2011. An Asian man was killed and nearly 61 people hurt in a pile-up early 02 April 2011 that left wreckage of 127 vehicles scattered near Al Samha area at the highway linking Abu Dhabi with Dubai.The accident is believed to have been caused by a motorist who was driving on high speed in early morning when the highway was enveloped by thick fog. Brigadier Hussein Ahmed Al Harthy, Director of Traffic and Patrols at Abu Dhabi Police said traffic patrols arrived at the scene five minutes after being notified and immediately started to provide an alternative traffic line for ambulances and to remove the vehicles involved in the accident .  EPA/EMIRATES NEWS AGENCY / HANDOUT  EDITORIAL USE ONLY/NO SALES *** Local Caption ***  02666462.jpg
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A car safety system that automatically alerts police in the event of a crash will be introduced across the UAE to prevent needless road deaths.

Yesterday, the Telecommunications Regulatory Authority said Fazaa – a local eCall system that reports an accident to the nearest police station within 10 seconds – will be mandatory for all vehicles driven in the UAE beginning in 2021.

Manufacturers including Mercedes-Benz have already begun installing eCall, which is used in Europe, on vehicles headed for the Emirates.

As of April last year, all vehicles sold in the European Union were fitted with the device. It was introduced as a means to reduce deaths on Europe's roads – which average about 25,000 people a year.

It is hoped it will have a similar effect in the UAE.

“The importance of this new system comes from the fact that it shortens response time to accidents and provides relevant authorities with the information necessary for rescue and ambulance operations,” said Mohamed Jadah, director of wireless networks and services at TRA.

By 2021, any car not fitted with Fazaa will not be approved for entry into the UAE by the Emirates Authority For Standardisation and Metrology. Officials said they would study the possibilities of fitting the system into existing cars, but gave no further details.

Those 30 seconds [needed to report an accident] make a difference

The Fazaa system is triggered as soon as in-vehicle sensors detect a serious accident. A free emergency message is sent to police including the vehicle type, location, fuel type and number of passengers inside the vehicle. The system can also be activated manually with the push of a button.

Once the report is sent, police in the operations room establish a call through the system to speak to passengers to check if they are conscious.

Fazaa is expected to play “a central role in reducing the number of deaths and serious injuries,” Mr Jadah said.

Brig Gen Nasser Al Maskari, head of Abu Dhabi Police Central Operations, said the system would be particularly helpful in cases of accidents caused in remote areas or when a motorist, driving alone, is injured and unable to call police themselves.

ABU DHABI , UNITED ARAB EMIRATES , Dec 23  – 2019 :- Left to Right -  Brigadier Nasser S.Al Maskeri, Abu Dhabi Police,  Mohamed Jadah , Director Wireless Networks & Services, TRA, Ahmad Al Shamsi, Director Technology Development Affairs, TRA and Abdalla Mohamed Al Salman, Wireless Networks Operations Engineer, TRA during the Joint press conference between the Telecommunication Regulatory Authority (TRA) and Abu Dhabi Police about the international accreditation of the Fazzaa emergency call centre “eCall” held at TRA office in Abu Dhabi. ( Pawan Singh / The National ) For News. Story by Haneen
L-R: Brig Gen Nasser Al Maskari, Head of Central Operations at Abu Dhabi Police, Mohamed Jadah, director of Wireless Networks and Services at the TRA, Ahmad Al Shamsi, Director Technology Development Affairs at the TRA and Abdullah Salman, wireless network separations engineer at the TRA, announce the launch of the Fazaa emergency call feature in the UAE. Pawan Singh / The National

“It happens that, in late night hours on some internal streets away from the main road, when an accident occurs causing injuries, it could take time for someone to pass by and report it,” he said.

“It happened before that people were late to report accidents. It could take between one minute and an hour for someone to pass by and report the accident.”

Even in busy areas, he said, it could take an extra 30 seconds for anyone to call emergency services and “those 30 seconds make a difference.

“It is not about the location as much as it is about the instant reporting of a crash, and the device is capable of giving more accurate information about location and car situation than a human caller.”

During the mild winter weather, desert trips are common and could increase the probability if emergencies happening in off-road areas, said Brig Gen Al Maskari.

“As long as there is reception, the car will make the call, and all of the country’s deserts have network coverage.”

Police trialled the service Fazaa using simulated accidents.

In one test, a car carrying four crash test dummies was flipped over. A report was immediately sent to police detailing what had happened to the car, where the accident occurred and which of the passengers were wearing seat belts.

“Once the data was received, a communication call started between the car and the emergency centre,” said Ahmad Al Shamsi, acting director of technology development at TRA.

An operator was able to speak to the passengers to ask for more details about injuries to gauge the number of emergency teams needed.

A similar feature was released this year in co-operation with Dubai Police. AML (Advanced Machine Location) enables mobile phones to give police the same accurate information after a crash.

“But in the case of AML a passenger needs to dial 999 for the information to go through,” said Mr Al Shamsi, “whereas, in the case of Fazaa, the car makes the call.”

In July, there were also talks about making it mandatory for new drivers aged between 18 and 21 to install black box devices in their cars.

The in-vehicle data recorders would monitor the driver’s performance.