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Abu Dhabi, UAESaturday 20 April 2019

There's an app for that: easier way to pay bills as UAE launches one-stop services app

People will no longer have to download separate apps for different entities

The new app is expected to be launched in August. Bloomberg
The new app is expected to be launched in August. Bloomberg

Residents will soon be able to pay bills and fines for all government departments through a single smartphone application.

More than 16 government entities have already signed on and, once in operation, it will remove the need for people to download different apps to pay different bills.

The Telecommunications Regulatory Authority - which is launching the "oneapp oneportal" system - is currently testing the service and it is set to be launched in August.

Maher Al Mulla, project manager at the TRA, said the app will bring services from several federal departments together.

"Today, people engage with multiple cities as they might be living in Dubai but working in Abu Dhabi and may use various services in Abu Dhabi. They can have a house in Dubai and an apartment in Sharjah. This app will bring all the services in one place."

It is also expected that the app will have a radio tuner.

There are currently many apps available in the UAE for people to access government services. The Ministry of Interior's app is one of the most popular and can be used to pay fines and request a good conduct certificate. Dubai Now, which is popular with the emirate's residents, can also be used to pay bills.

Now the TRA's app will being all these services together for the first time.

"It's convenient for the users and makes it easier for them," said Mr Mulla.

"The aim of the app is to make a gateway for the user."

Updated: March 31, 2019 03:13 PM

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