It's online only as the government looks to the future
Sheikh Mohammed announces Day without Service Centres for Dubai
Dubai government service centres will be closed to customers on October 26 for transactions that can be completed on smart channels. The one-day initiative, ‘A Day without Service Centres’, aims to boost the use of government apps and e-services. It will be an annual event.
Services that must be done in person will still be available.
The initiative was approved by the Vice President and Ruler of Dubai, Sheikh Mohammed bin Rashid on Saturday. The Dubai Department of Finance will coordinate the one-day closures.
“The Department of Finance plays a key role towards achieving Dubai’s vision and strategy aiming to realise full smart transformation in the emirate,” said the department’s director general, Abdulrahman Al Saleh. “I call on all government service entities in Dubai to enhance such constructive co-operation to make ‘A Day without Service Centres’ initiative a success.”
Online procedures save time, money and environmental resources, while reducing traffic and pressure on offices and public transport, said the announcement issued by state news agency WAM.
"I invite Dubai residents and visitors to use smart channels more often to complete government transactions, so it becomes part of the day-to-day cultural evolution, thus keeping up with the digital transformation drive in Dubai,” said Jamal Al Marri, the executive director of the department’s central accounts sector.