x Abu Dhabi, UAE Thursday 20 July 2017

Dubai launches programme allowing people to access public services via their mobiles

The Crown Prince of Dubai has launched a “smart government” programme that will allow people to access public services on their smartphones.

DUBAI // The Crown Prince of Dubai has launched a “smart government” programme that will allow people to access public services on their smartphones.

Sheikh Hamdan Bin Mohammed has lent his name to the initiative, which will update existing eGovernment services.

“Today we lay down the path to transform the Dubai Government from an excellent government to a future government,” said Sheikh Hamdan, adding the programme would aim to make a “qualitative leap in services provided to the public”. The programme has been named the Hamdan bin Mohammed bin Rashid Smart Government Programme.

The first part of the scheme, to be introduced in October, is the My ID initiative. It will allow users to access all eGovernment services using a single login derived from their National ID card numbers.

Ahmad bin Humaidan, director general of Dubai eGovernment, said on Monday that the smart government programme would utilise “a secure unified government information network”.

Mr bin Humaidan said 62 per cent of UAE residents had a smartphone and the number of users was growing by 18 per cent annually.

“We hereby confirm our full readiness to respond to the requirements of the new stage, which is an extension to the eTransformation of eGovernment that we began 13 years ago,” he said. “Together with our government partners, we have already developed many applications that represent a starting point for the provision of more creative applications, thanks to our unique experience of leading the first eGovernment in the region.”

mcroucher@thenational.ae