x Abu Dhabi, UAESaturday 22 July 2017

Du offers free video package as 'goodwill gesture'

Telecommunications firm has apologised for disruption to its TV service and offered customers free access to its unlimited video on demand service as compensation.

DUBAI // The telecommunications firm du has apologised for recent disruption to its television service and offered customers free access to its unlimited video on demand service until October as compensation. The decision served as "a goodwill gesture" and had a "commercial angle", said a du spokesman. The video on demand package normally costs Dh75 a month. Du's cable service suffered major disruption last week when some homes were unable to access any channels at all. Du television service is available only in newer communities in Dubai, such as the Marina and Jumeirah Lakes Towers. The spokesman did not specify what caused the malfunction or how many people had been affected.

* The National