x Abu Dhabi, UAEThursday 27 July 2017

Abra operators in talks with RTA to make customer service plain sailing

Abra operators and users in Dubai have held talks with the Roads and Transport Authority (RTA) to find ways to improve customer service.

Abra operators and users in Dubai have held talks with the Roads and Transport Authority (RTA) to find ways to improve customer service.

"It is important to frequently hold these gatherings, which bring together various RTA agencies with clients spanning different community segments, as they are critically important in sharing views and ideas capable of improving the business process, and upgrading the level of services delivered to the public," said Hasan Mahboo, the RTA's director of customer service.

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