x Abu Dhabi, UAETuesday 23 January 2018

Muslims welcome the holy month any time

A reader praises The National's gallery of Ramadan photos and notes that Muslims welcome the holy month whenever it falls in the year. Other topics: Dubai rents and road safety.

A reader praises a gallery of Ramadan photos, including this one taken of a vendor at a prayer-beads shop in Peshawar, Pakistan, and notes that all Muslims look forward to the holy month. Bilawal Arbab / EPA
A reader praises a gallery of Ramadan photos, including this one taken of a vendor at a prayer-beads shop in Peshawar, Pakistan, and notes that all Muslims look forward to the holy month. Bilawal Arbab / EPA

I enjoyed your online picture gallery of Ramadan preparations around the world.

I hope the holy month will bring peace to all human beings.

All Muslim people wait for Ramadan every year, and we are ready for it at any time and any day, whether it is cold or hot.

Berzan Bakur, Turkey

 

Rental rises raise a few questions

I am writing in reference to Resident rethink after rent increase (July 9), about steep increases requested by landlords in Dubai.

I was under the impression that the Real Estate Regulatory Agency (Rera) controlled the rent increases and that the maximum increase was about 5 per cent.

If that is so, how can some landlords increase their rents by 26 per cent or more?

Also, I have downloaded from a Dubai government website a document called Law 26 of 2007 (Law and Regulations between the landlord and tenant).

Is this law still in effect or has it been changed? Name withheld by request

 

It's good to see that more people are contacting Rera and are aware of their rights.

We had an excellent experience with Rera when we faced a rental rise last year.

Increased awareness of the law and the service offered by Rera will help cut out this behaviour by landlords and agents, who are well aware of the law, and improve living conditions in Dubai.

Name withheld by request

Service seems like a thing of the past

I would like to bring to everyone's attention the deteriorating level of service from Etisalat and its outsourced call centre and technical department.

Among the problems I have encountered are: cases being closed without resolution, technicians not visiting on time, callers being put on hold for hours, e-life services having perennial problems, and being told there are no supervisors to speak to.

The company's Facebook page fills up every day with complaints from exasperated customers venting their anger.

I have asked on many occasions over several months for a call back from a supervisor or manager, but to no avail.

Currently, my home phone, television and internet have not been working for three days.

Ahmed Chohan, Dubai

Speed not the only killer on UAE roads

I am writing about the continuing discussion about introducing point-to-point radar in the UAE.

This would reduce speeding, but speeding is not the sole cause of accidents.

Inattentive driving, texting or talking on a mobile phone, aggressive driving, driving while tired or with a medical problem (sleep apnoea, for instance), poor maintenance of the vehicle, inexperience and overconfidence have killed and injured more people than speeding.

There is a need for retesting drivers every three years. Those who oppose retesting often do so out of fear of the humiliation of failing the test. Name withheld by request

 

Home-grown app is in two flavours

The story First group of developers graduates from Gaming Academy (July 8) mentions the app Speed Freakz.

Since July 6, Speed Freakz has also been available for free on iOS, as well as Android.

Search for "Speed Freakz" or "ChromaTrip" in the App Store to find it easily.

M France, Abu Dhabi

Landmark Tower hits the heights

I am writing regarding Landmark Tower to have best new view (July 8).

This building looks like it's going to be awesome.

The Landmark Tower will have to be very structurally sound to withstand high wind speeds at that height.

Brian Dubber, South Africa