Abu Dhabi, UAEFriday 10 April 2020

WhatsApp down around the world as users report issues with multimedia

Users in the UAE and Europe seem to be the worst affected

WhatsApp users have reported experiencing problems with sending photos and voice notes. Reuters 
WhatsApp users have reported experiencing problems with sending photos and voice notes. Reuters 

WhatsApp users across the world are reporting issues with the messenger app.

On Sunday afternoon, users began reporting issues with sending and receiving images and videos, as well as voice notes. Normal text messages appear to be delivering fine.

"We’re aware that some people are currently having trouble sending and receiving files on WhatsApp. We’re working to get things back to normal as quickly as possible," said a Facebook company spokesperson.

WhatsApp seems to be down in many parts of the world. Down Detector 
WhatsApp seems to be down in many parts of the world. Down Detector

Website Down Detector showed the scale of problems for the app in the UAE and the UK. Outages are also being reported in Spain, Italy and Denmark.

According to Down Detector, problems started being reported shortly before 3pm. Since then, more than 745 people have recorded issues with the app.

Many WhatsApp users have also taken to social media to report problems.

“I don't know what is happening in WhatsApp..pic not sending @WhatsApp,” wrote one user.

Another said: “Anyone else's WhatsApp having issues? i.e. pictures and videos not sending.”

Both the mobile app and online version of the Facebook-owned messenger platform seem to be affected.

Update 4.46pm (UAE)

Images now appear to be delivering for users in the UAE.

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