The welcome
After some confusion finding the valet parking service – the entrance is not where you would expect and signage is not straightforward – when I eventually pull up, I am attended to promptly and efficiently. At the reception counter, I’m greeted with a smile, but despite requesting an early check-in and having it confirmed before arrival, the room is not ready. After a 10-minute wait in the lobby, I am escorted to my room and the luggage follows shortly thereafter.
The neighbourhood
Located in Business Bay in the downtown part of Dubai, this five-star property – the first Steigenberger in the UAE – is right on the new Dubai Canal, just a few minutes from key tourist attractions, including the Burj Khalifa and the Dubai Mall. The hotel offers easy access to the city’s main thoroughfare, Sheikh Zayed Road, and Dubai International Airport is just 15 minutes away.
The room
My 32-square-metre executive suite has views of the canal, made better by the floor-to- ceiling glass panelling in the bedroom and lounge areas. The one-bedroom suite has a bathroom with tub and separate shower and toilet. There’s also a sizeable desk in the bedroom and a day-lounger. The living area is spacious and includes a corner lounge, coffee table and good-sized television. There’s a separate toilet, just inside the entry way.
The service
As you’d expect in a five-star business hotel, the service staff are knowledgeable and helpful. The personnel in the food outlets are well-versed in the offerings and are attentive without being overbearing. Room-service staff are helpful and friendly. When it comes time to return my car at the end of the stay, there is a bit of confusion, but the staff handle the delay in a friendly manner, and although it is an unnecessary wait, their personable approach is appreciated.
The scene
There is a mix of international tourists and business travellers in-house during my stay. That being said, there’s a decidedly casual vibe throughout, particularly in the Swim & Tonic pool area, which offers some of the city’s best views of the Burj Khalifa. The Backyard is a modern, retro space ideal for an early evening wind-down, especially with its backdrop of the Dubai Water Canal.
The food
There are six dining options, including the German bakery Brothaus Bakery-Bistro; The Backyard – a street-art-inspired garden terrace; Swim & Tonic, the poolside eatery; Bayside Restaurant and Terrace, which offers international cuisine; and Das Café, an afternoon-tea option. Breakfast is served in Bayside and consists of a wide selection, including waffles, eggs, fried rice, fresh fruit, turkey bacon, quiche and the obligatory bread and meat stations. Dinner here is less than impressive – the only option is a buffet (Dh140 per person).
Loved
The his and hers toiletries and the views of the Burj Khalifa and Dubai Water Canal.
Hated
That the main dinner restaurant – Bayside Restaurant and Terrace – is limited to a buffet: not everyone wants to eat buffet fare.
The verdict
A well-situated hotel in the centre of Dubai that is ideal for tourists and business travellers alike.
The bottom line
Rooms at Steigenberger Hotel Business Bay (www.steigenberger.com) start from Dh980 per room per night including taxes, breakfast and Wi-Fi.
This review was done at the invitation of the hotel.
mhealy@thenational.ae
