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Abu Dhabi, UAEWednesday 23 January 2019

Instagram makes huge change to app and users are not happy

Bosses of the photo-sharing app later claimed the update was a "bug", but people aren't convinced...

Instagram released an update which was later claimed to be a bug. Reuters
Instagram released an update which was later claimed to be a bug. Reuters

While there have been some major changes to Instagram over the past few years, one thing has always remained consistent – how we view images.

But that looks set to change in what could be the app’s biggest shake-up yet. Instagram appears to be introducing sideways scrolling through its timeline as opposed the up and down format it has always used.

Social network applications including Facebook, Instagram, Slack, Snapchat, Twitter, Skype, Viber, Teamsnap and Messenger, are on display on a smartphone / AFP PHOTO / Eric BARADAT
Social network applications including Facebook, Instagram, Slack, Snapchat, Twitter, Skype, Viber, Teamsnap and Messenger, are on display on a smartphone / AFP PHOTO / Eric BARADAT

On Thursday, Instagram users around the world were faced with the new timeline system, as well as an explainer on what the changes were and how to use them.

"Introducing a new way to move through posts," the pop-up said, alongside a message encouraging people give it a try. "Tap through posts, just like you tap through stories."

A similar format has already been introduced on the app’s ‘explore page’, and people less than impressed with the changes.

“Well Instagram is ruined,” wrote one user. While another said: “Give me back my timeline. This update SUCKS!!!!!!!!!!!!!!!!!!! [sic]”

But Instagram was quick to respond, although there was some conflicting information over the update. In a tweet, the newly-appointed head of Instagram Adam Mosseri said: “Sorry about that, this was supposed to be a very small test but we went broader than we anticipated.” He added that the change had already been rolled back, but anyone still seeing it should close and restart the app.

But in an official statement released later, Instagram said: “Due to a bug, some users saw a change to the way their feed appears today. We quickly fixed the issue and feed is back to normal. We apologise for any confusion."

However, despite Instagram claiming the update to be a bug, people were quick to point out that it came with a full explainer and follows the recent changes to other segments of the app and the format in which users view stories.

Could this be a sign of things to come? Either way, Instagram fans were very happy to have their normal timeline back – at least for now.

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Updated: December 28, 2018 02:32 PM

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