x Abu Dhabi, UAESaturday 22 July 2017

Police launch new English web services

Police relaunch a portion of their website to allow English-speaking residents to send in complaints and questions directly.

ABU DHABI // Police have relaunched a portion of their website to allow English-speaking residents to send in complaints and questions directly. The "cleaner" design of the English portion of the website will simplify online navigation, said Rashed al Shamsi, manager of e-services for the force's IT branch. "We are trying to put information that really could help the user know everything related to the Abu Dhabi Police," he said. "Our goal is to make the content more useful."

The site will offer buttons for quick access to city maps, prayer times and weather forecasts. Residents can also look up information about their registered vehicles. "We plan also to do some traffic services, where you can inquire about the car listed under your name and about tickets and your payment," Mr Shamsi said. "From the old website, you can only inquire about tickets. Now you can see more details on your profile, like the cause of a car accident recorded in our database.

"This fully automated system is important because it assists complaints and suggestions," Mr Shamsi said. "There is a special strategic department with a quality assurance team that will receive these complaints." The site, www.abudhabipolice.gov.ae/en, is expected to be fully operational tomorrow. mkwong@thenational.ae