May 05, 2013
Dubai Municipality inspectors visited 1,290 trade outlets in 2012. Read Article 100 products pulled from shelves by Dubai Municipality
Aug 25, 2012
Consumer Watch: Banks have been accused of charging mortgage interest above market rates and imposing unfair penalties that deter borrowers from switching to competitors. Read Article UAE banks accused of trapping customers in their own homes
Aug 19, 2012
Supermarket shoppers who do not get the correct change have a legal right to ask for it.
Read Article Every UAE shop should have 1, 5 and 10 fils coins, says Ministry
Aug 19, 2012
Take our poll: Many shoppers in the UAE suspect stores are turning a profit on spare coins, the chains say that in fact the opposite is true.
Read Article Missing change could be costing UAE consumers up to Dh41m a year
Aug 14, 2012
Ramadan 2012: Should restaurants be made to donate a portion of their iftar profits to charity? Read Article The meaning of iftar is lost, restaurant customers say
Aug 14, 2012
Ramadan 2012: The inspectors from the ministry have carried out exhaustive tours of markets to enforce Holy Month pricing rules. Read Article Ministry of Economy's month-long campaign to ensure the price is right
Aug 11, 2012
Consumer Watch: Customers are calling for authorities to ensure stores offer them their cash back if they return goods, especially if this is their policy in other countries. Read Article Shoppers vent their anger at 'unfair' no-refund policies in UAE
Aug 05, 2012
Consumer Watch: Bank customer says his banking details, and a message threatening to lodge a case for non-payment, was posted on his online page. Read Article Bank put my debt on Facebook, claims UAE customer
Aug 05, 2012
FNC members expected to resume attempt to keep rates down. Read Article New move to cap card interest rate
Jul 31, 2012
All .ae domain websites and companies headquartered in Dubai have three months to add a consumer complaint hotline, the Department of Economic Development says. Read Article Websites without Dubai consumer helpline to be fined
