Text size:

  • Small
  • Normal
  • Large

Don't worry, be appy

Smartphone software allows everybody to participate in making our community better.

One of the most frustrating things about life in the big city is when you spot something wrong but you haven't a clue how to make it right.

But if you live in Abu Dhabi and you have a concern or complaint, there's no longer a need to bottle it up; you can express yourself via your mobile phone.

The new CityGuard smartphone app, which comes in Apple, Android and BlackBerry flavours, is an easy way to let the authorities know about problems ranging from uncollected rubbish to traffic snarls. Simply take a picture of the situation and press a few buttons to alert the relevant Government department. Geo-positioning software tells them where to go, and they'll report back to you within 48 hours.

The initiative, which has been undergoing trials for 18 months and has led to successful resolution of more than 80 per cent of the 1,500 complaints received, reminds us how technology has improved our lives, and shows how the Government has embraced the future and is responsive.

More importantly, though, it demonstrates how a community working together can help solve its own problems. By becoming part of the solution, we can all make the capital, and the nation, a better place.

Back to the top

More articles

Editor's Picks

 An Egyptian Orthodox Christian priest give communion during the Palm Sunday service inCairo, Egypt. Mohamed El-Shahed / AFP

Region in focus - April 18, 2014

The best images of the last seven days from around the Gulf and across the Middle East.

 Above, the private pool of Ocean Heights' five-bedroom penthouse flat. Courtesy Christie’s International Real Estate

In pictures: Penthouse flat is height of Dubai luxury living

A five-bedroom penthouse in Ocean Heights in Dubai Marina is on sale for Dh25 million and comes with a private pool and an unparalleled view of Dubai.

Video: Local reactions to a national fishing ban

A federal fishing ban has been imposed by the UAE federal government, but local authorities are taking diiferent approaches to implementing the ban. Two fishermen tell two very different sides of the story. Produced by Paul O'Driscoll

 Hamburg players leave the field after the match against Borussia Moenchengladbach on March 30, 2014. AFP

Hamburg the dinosaur’s time may be up in Bundesliga

Ever-present for 51 years in the German top-flight, Hamburg face the prospect of relegation, writes Ian Hawkey.

 The new Bentley GT Speed convertible on display at a press event of the New York International Auto Show. Jason Szenes / EPA

In pictures: Hot cars at New York International Auto Show

With more than 1 million visitors annually, the New York International Auto Show is one of the most important shows for the US car industry. Here are some of the vehicles to be shown in this year’s edition.

 The cast of Fast & Furious 7, including Michelle Rodriguez and Vin Diesel, centre, on set at Emirates Palace in Abu Dhabi. Jeffrey E Biteng / The National

Fast & Furious 7 filming in full swing at Emirates Palace

Filming for Fast & Furious 7 has started and we have the first photos of the cast and crew on set at Emirates Palace hotel this morning. Visitors staying at Emirates Palace say they have been kept away from certain areas in the grounds.


To add your event to The National listings, click here

Get the most from The National