Text size:

  • Small
  • Normal
  • Large
Self-service pumps were first introduced at Adnoc petrol stations three years ago.
Self-service pumps were first introduced at Adnoc petrol stations three years ago.

Self-service fuel pumps given another chance in Abu Dhabi

Half the pumps in each Adnoc petrol-station forecourt will be converted to automatic.

ABU DHABI // Fuel retailers are considering a relaunch of self-service petrol pumps in Abu Dhabi.

Half the pumps in each Adnoc petrol-station forecourt will be converted to automatic. At the moment there are five automated machines at different petrol stations but none is in operation.

No deadline has been set for the change, said Khalid Mubarak, the company's Abu Dhabi retail sales manager.

Drivers will still have the option of being served by attendants but Mr Mubarak said the new system would be more convenient for customers.

Adnoc will introduce a redeemable point system to tempt more drivers to use the self-service pumps. Points can be redeemed at Adnoc stations for food and water.

Adnoc introduced self-service pumps in Abu Dhabi about three years ago but they proved unpopular and were converted back after a few months.

An Adnoc superintendent said many people exploited a flaw in the old self-service machines by removing their credit cards before the transaction was complete, thus getting fuel without paying for it.

Self-service is common in Europe and the US, where the culture and climate are different. In the region, only Turkey has full self-service fuel stations.

One attendant at the forecourt of an Adnoc station said: "If it's implemented, I am not afraid of losing my job. I am someone who believes that if one door closes other opens. But I don't think it's workable in this climate as many people prefer to remain in their air-conditioned car."

In December 2008, Enoc announced the end of a three-month self-service experiment at 10 petrol stations in Dubai.

And a supervisor at the Emarat petrol station on Al Wasl Road in Dubai, said: "Three or four years back we had self-service but currently we do not have it at any of our stations."


Back to the top

More articles

Editor's Picks

 Shah Rukh Khan performs at the IPL Gala dinner to open IPL VII at the Emirates Palace hotel in Abu Dhabi.

In pictures: Shah Rukh Khan stars at IPL Gala dinner in Abu Dhabi

The superstar entertainer Shah Rukh Khan on stage last night at a gala dinner to launch the Indian Premier League cricket tournament.

No words can describe this April 17, your captions will

Have a catchy caption for this picture. Share it with us and we might publish it and reward you.

 When this 1856 British Guiana One-Cent Magenta stamp goes under the hammer at Sotheby’s in New York on June 17, it is expected to attract a world record bid for a single stamp of up to $20 million (Dh73.4m). Courtesy Sotheby’s

Rare 1856 stamp up for auction at Sotheby’s

This is one of the world’s rarest stamps and when it goes up for auction in June it should fetch $20million. Its history since it was issued in 1856 is fascinating – and includes one murderous chapter, as Jonathan Gornall reports

 This Dh17,000 Miele system can prepare your choice of coffee - from capuccino to espresso - at a touch of a button. Pawan Singh / The National

In pictures: Miele puts art in coffee making

Miele has devoted itself to the art of preparing the black liquid with its beautifully designed coffee machines, living up to its mantra of turning kitchens into cafés.

 Iranian President Hassan Rouhani greets supporters after his arrival in Zahedan, the regional capital of Sistan and Baluchestan province on Tuesday, April 15, 2014. During Mr Rouhani's two-day visit, he will tour several other cities and hold meetings with local scholars and entrepreneurs. Maryam Rahmanian for The National

On the road with Hassan Rouhani

Iran's president is touring some of Iran's most underdeveloped provinces. Foreign correspondent Yeganeh Salehi is traveling with him.

 Amir Khan, during a workout at the Gloves Community Centre on March 24, 2014 in Bolton, England, says his fight will be the real main event in Las Vegas on May 3. Alex Livesey/Getty Images

Amir Khan says bout with Luis Collazo ‘will steal the show’ in Las Vegas on May 3

British-Pakistani boxer Amir Khan says his fight with Luis Collazo will be the main attraction on same fight card led by Floyd Mayweather Jr and Marcos Maidana, writes Omar Al Raisi.


To add your event to The National listings, click here

Get the most from The National