Text size:

  • Small
  • Normal
  • Large

Daman opens Al Ain call centre

The new call centre in Al Ain is only for Thiqa members and will be run by Emiratis.

Daman, the national insurance company, opened an additional call centre in Al Ain yesterday.

The facility, for Thiqa members only, will be run by Emiratis and aims to provide career opportunities for nationals.

It is part of a plan to involve more Emiratis in the workplace, lowering the unemployment level.

The centre can handle 600 calls a day and operators are available around the clock.

Daman has also signed a contract with the Higher Colleges of Technology (HCT) to launch the Daman Institute for Health Economics, with the hope that Emiratis will take the lead in the industry in the future.

The call centre is attached to Al Ain's main Thiqa branch and is one of the largest in the country, catering to more than 2.3 million members.

Daman opened its first branch in Madinat Zayed last year, with the aim of producing more job opportunities for Emiratis in the Western Region, and help staff experience different roles within the company.

The insurer has plans to relocate its other Al Ain branch, dedicated to basic and enhanced clients, which is currently in the Emirates Post building. The new site, with a larger working environment and space for newcomers, will be at the junction of Khalifa bin Zayed the 1st Street and Khalid bin Sultan Street.

Call-centre staff can be reached at 800 4 80000.


Back to the top

More articles

Editor's Picks

 An Egyptian Orthodox Christian priest give communion during the Palm Sunday service inCairo, Egypt. Mohamed El-Shahed / AFP

Region in focus - April 18, 2014

The best images of the last seven days from around the Gulf and across the Middle East.

 Above, the private pool of Ocean Heights' five-bedroom penthouse flat. Courtesy Christie’s International Real Estate

In pictures: Penthouse flat is height of Dubai luxury living

A five-bedroom penthouse in Ocean Heights in Dubai Marina is on sale for Dh25 million and comes with a private pool and an unparalleled view of Dubai.

Video: Local reactions to a national fishing ban

A federal fishing ban has been imposed by the UAE federal government, but local authorities are taking diiferent approaches to implementing the ban. Two fishermen tell two very different sides of the story. Produced by Paul O'Driscoll

 Southampton owner Katharina Liebherr is pictured before the Premier League match between Southampton and Liverpool at St Mary's Stadium in Southampton, southern England, on March 1, 2014. Glyn Kirk / AFP

New Southampton owner leading club’s resurgence from the shadows

Katharina Liebherr keeping with family tradition and letting others dominate the spotlight

 The new Bentley GT Speed convertible on display at a press event of the New York International Auto Show. Jason Szenes / EPA

In pictures: Hot cars at New York International Auto Show

With more than 1 million visitors annually, the New York International Auto Show is one of the most important shows for the US car industry. Here are some of the vehicles to be shown in this year’s edition.

 The cast of Fast & Furious 7, including Michelle Rodriguez and Vin Diesel, centre, on set at Emirates Palace in Abu Dhabi. Jeffrey E Biteng / The National

Fast & Furious 7 filming in full swing at Emirates Palace

Filming for Fast & Furious 7 has started and we have the first photos of the cast and crew on set at Emirates Palace hotel this morning. Visitors staying at Emirates Palace say they have been kept away from certain areas in the grounds.


To add your event to The National listings, click here

Get the most from The National