Phone company du has recalled a number of prepaid recharge cards after some 15-digit codes were found to be unreadable. Du blames a printing error for the issue with the cards, which are used to add credit to pay-as-you-go mobile phones.
Customers who purchased faulty cards can receive a replacement at any du store or premium dealer, or by calling the call centre at 055 567 8155.
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Call centre teams will be able to identify faulty cards by their serial numbers. Most of the batches of faulty cards have been removed from shops, a statement said yesterday.