Have you encountered poor customer service in restaurants, shops, businesses or other outlets in the UAE?

A team of mystery shoppers sent out by The National to investigate customer service encountered indifferent staff, long queues and, in some cases, poor response to complaints. Have you encountered poor customer service in restaurants, shops, businesses or other outlets in the UAE?

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News

Bumpy times on the Silk Road

Poll

Which of Dubai's mega-projects do you feel will have the most positive impact

The world's biggest mall in Mohammed Bin Rashid City The Dh10bn themepark plan featuring five different parks The MBR City park that will be 30 per cent larger than London's Hyde Park The pedestrian bridge crossing the Dubai Creek The Dh2.5 billion expansion of Madinat Jumeirah

Editor's Picks

A hunger for home

Selected Vegetables and Fruits, in Abu Dhabi, where a number of people from Sri Lanka and India shop. Delores Johnson / The National

Here is a look at how various cultures in the UAE have imported their cuisines and where to buy the ingredients. A hunger for home

Late gains for Baniyas

Baniyas' Sultan Ali (L) and Al-Khor's Brazilian striker Bruno Mineiro (C) jump to head the ball during their GCC Champions League first leg final football match at Al-Khor Stadium in Doha on May 17, 2013. AFP PHOTO / AL-WATAN DOHA / KARIM JAAFAR == QATAR OUT == *** Local Caption *** 138231-01-08.jpg

Baniyas will have home field and a man advantage on Al Khor in the second leg of their Gulf Clubs Championship final after drawing 1-1 to the Qatar club, which saw their Brazilian striker Bruno Mineiro sent off. Late gains for Baniyas

Turkey tightens Blue Mosque dress code

A foreign tourist dons a head covering as she visits the Blue Mosque in Istanbul, Trueky.Kerem Uzel for The National

Istanbul's famous mosque tries to strike balance between religion and tourism money by providing tourists with coverings. Thomas Seibert reports Turkey tightens Blue Mosque dress code

Beckham was not too big time to his friends

Manchester United's David Beckham (L) and Andy Cole (R) congratulate each other after Cole scored the opening goal against Belgian club RSC Anderlecht in their Champions League match at Old Trafford in Manchester13 September 2000. Manchester United scored three goals in the first half. (ELECTRONIC IMAGE)

David Beckham was recognised all over the world, yet he never changed, never thought he was too big time, never avoided the dressing room banter. Beckham was not too big time to his friends

Lamborghini is still crazy after all these years

Celebrating the 50th anniversary of Lamborghini. Photo courtesy Lamborghini

The Italian marque is unbelievably, half a century old. To celebrate, the world's largest ever gathering of those outrageous sports cars assembled in its hometown. Lamborghini is still crazy after all these years

Video: Talking Shehhi – a dialect from RAK's mountain tribes

Video: Talking Shehhi – a dialect from RAK's mountain tribes

The dialect of the mountain tribes in Ras Al Khaimah is a living example of the history of the Arabic language's evolution in the region. Produced by Paul O Driscoll Video: Talking Shehhi – a dialect from RAK's mountain tribes

Blogs

Seeing a psychiatrist does not mean you are insane

My Year At The National

Review: Swan Lake ballet in Dubai

The best photography from around the region this week: May 16, 2013

Jumeirah Restaurant Week starts soon

Shaqran makes a flying visit

Sound & Vision

Video: Talking Shehhi – a dialect from RAK's mountain tribes

Video: Talking Shehhi – a dialect from RAK's mountain tribes

Video: Tracing UAE families through genealogy

Video: tracing UAE families through genealogy

In pictures: Swarovski studded tub

The Swarovski Crystal Saracen bath from Catchpole & Rye.

In pictures: Maldives a piece of heaven on earth

Maldives a piece of heaven on earth

In pictures: Sir Bu Nair Island

Sir Bu Nair Island in charge of Sharjah government. One of the UAE’s untouched, natural islands is to be partially developed under new plans by Sharjah to promote eco-tourism.

Events

Hung From the Moon

May 16 - Aug 31, 2013

To add your event to The National listings, click here

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